Voice AI

A voice agentfor every call.

AI voice agents that pick up, answer common questions, book appointments and pass the call on when it matters, in English and Spanish, connected to your calendar and CRM.

What it is

No missed calls,
no hold music.

A voice AI agent is an AI that answers phone calls for your business: it understands what the caller needs, answers from your information, books the appointment and passes the call to a person when it should. Altamar builds and runs voice agents in English and Spanish, connected to the tools you already use.

Voice AI is a monthly service. Where it applies, usage and telephony costs, such as call minutes and phone numbers, are passed through and listed separately in your written scope.

What it does

Picks up, asks,
books and hands off.

  • Answers every call

    Picks up after hours and at busy times, and answers the common questions.

  • Qualifies the caller

    Asks the questions your team would ask, in the order they would ask them.

  • Books appointments

    Puts the appointment on the calendar and confirms it.

  • Hands off to a person

    Passes the call on when it matters, with the notes attached.

When it fits

A voice agent works best when:

  • You miss calls after hours or when the team is busy.
  • Most calls are questions, bookings or status checks.
  • A person can step in for anything unusual or high-stakes.
  • Your callers speak English, Spanish or both.

How a project runs

Fixed price,
five clear phases.

Every project follows the same plan, so you always know what is being built and what is next. A typical build takes about 12 weeks from discovery to launch.

  1. 01

    Discovery

    Workshops with your team and a written scope with a fixed price and dates.

  2. 02

    Design

    Flows and screens, reviewed with the people who will use them.

  3. 03

    Build

    We build in steps and show you working software along the way.

  4. 04

    Launch

    Go live, with docs, recorded walkthroughs and training for your team.

  5. 05

    Support

    Monitoring, fixes and monthly improvements.

Related work

Projects like this

FAQ

Common questions

All questions
How is Voice AI billed?

It is a monthly service. Where it applies, usage and telephony costs, such as call minutes and phone numbers, are passed through and listed separately in your written scope.

Related Voice AI in the FAQ

What can a voice agent not handle?

Open-ended, emotional or high-stakes conversations, and anything that needs judgment your team has not written down. It works best for repeatable calls, with a person ready to step in.

Related What a voice agent can and cannot handle

Can the voice agent speak Spanish?

Yes. We build voice agents in English and Spanish, and they can switch to the language the caller uses.

Which voice AI provider do you use?

It depends on your languages, call volume and the tools the agent has to reach. We compare providers for your case and explain the choice in the scope.

Related Choosing a voice agent provider

Book a call

Let's talk about what your teamstill does by hand.

Pick a time that works. You talk to an engineer, not a salesperson.

Book a call 30 min · Google Meet · English or Español